Report A Claim

Burns & Burns Associates, Inc. assumes a commitment to assure that our clients are receiving a superior customer experience from our carriers with each and every claim. We are here to guide you through the claims process and see it through completion. Not only does the carrier claim representative know the claims process, but our agents do as well. Our customer services representatives will follow up with you regularly to make sure things are going well during the claims process. We understand that people do not have claims frequently so the process is unfamiliar to them. We are here to help every step of the way.


Most carriers request that the claims be reported directly to them by the insured. Below you will find of list of our carriers that have a direct loss reporting number for the insured to call. If your carrier is not listed below, then the carrier requires that the claim be reported to us and we will submit the claim for you. Whatever the case may be, please remember that we are here for you during the entire claims process.

AAA 1-800-672-5246 Hartford - Commercial  1-800-327-3636
AIC - Agency Insurance Company 1-800-841-5241 Hartford - Glass Claims Only 1-800-892-8484
AIG - Agency Auto 1-888-315-8943 Hartford - Personal 1-800-243-5860
Allstate 1-800-255-7828 Kemper 1-888-252-2799
Allstate - Glass Claims Only 1-800-626-4527 Leader/Infinity 1-800-334-1661
Bituminous 1-800-253-1232 Liberty Mutual 1-800-334-1661
Chubb 1-800-252-4670 Merchants 1-800-952-5246
Cincinnati - Glass Claim Only 1-888-353-5232  Ohio Casualty - Commercial 1-800-366-6446
Cincinnati - WC Claim 1-877-242-2544 Ohio Casualty - Glass Claim Only 1-866-255-5530
Classic Collectors 1-800-724-7722 Ohio Casualty - Personal 1-800-322-3226
CNA - WC Claim 1-877-445-9082 Peerless 1-866-255-5530
Countryway 1-800-828-6862 Penn National 1-800-766-2245
Cumberland - Glass Claim Only 1-888-843-2830 Penn National - Glass Claim Only 1-800-330-3038
Dairyland 1-800-225-1390 Penn National - WC Claim 1-800-374-4990
Donegal 1-800-877-9006 Progressive 1-800-274-4499
Donegal - Glass Claim Only 1-866-439-4527 Rockwood 1-800-837-9062
Eastern Alliance 1-800-336-3658 Safeco 1-800-332-3226
Encompass 1-800-588-7400 Safeco - Glass Claim Only 1-877-800-2727
Everett Cash Mutual 1-888-717-8090 Safeco - WC Claim 1-888-274-0808
Firemans Fund 1-888-347-3428 Selective 1-866-455-9969
Foremost 1-800-527-3907 Travelers - Commercial 1-800-238-6225
Foremost/Bristol West 1-800-274-7865 Travelers - Personal 1-800-252-4633
Guard 1-888-639-2567 USF & G - Commercial 1-800-387-8734
Hagerty 1-800-922-4050 USF & G - Personal 1-800-873-2634
Harleysville 1-800-892-8877 Windsor Group 1-800-852-8055 

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